Convergys

201 E 4th St , Cincinnati, OH 45202

Public
Business Services - Other Business Services
over $1B
over 10K
(513) 723-7000


Convergys Corporation (Convergys) is engaged in relationship management. The Company operates in two segments: Customer Management and Information Management. Customer Management provides agent-assisted services, as well as self-service and technology solutions. Information Management provides business support system (BSS) solutions. These solutions comprises software, partner products, integration and business consulting services the Company operates 69 contact centers averaging approximately 70,000 square feet per center. It has approximately 43,000 production workstations. On July 1, 2011, the Company completed the sale of its 33.8% limited partnership interest in the Cincinnati SMSA Limited Partnership, and its 45% interest in the Cincinnati SMSA Tower Holdings, LLC (Cellular Partnersh... (Source: SEC reports)


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638 Contacts at this company
Dan Fuller
Senior Manager
Joe Kalil
Technical Consultant
Kevin M. Kane
Xavier University
Aaron Angel
Sr. System Analyst
Rossana Stettler
Director, Global Security
Lisa Lewenthal
Owner and Principal
Brent Rogers
Director Of Operations
Gina Massa
Senior Director, Integrated CX Insight ...
Mike Cholak
Vice President & General Manager

Sep 5, 2018 19:31:20
CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that the [...]

Sep 5, 2018 17:48:58
CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer experience outsourcing, today announced that the [...]

Apr 25, 2018 19:31:06
CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, recently completed a pilot implementation of a conversational [...]

Apr 25, 2018 17:50:26
CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, recently completed a pilot implementation of a conversational [...]

Mar 19, 2018 19:30:47
CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, today announced the release of ConvergysCX, a cloud-based  [...]

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