inContact, Inc. (inContact) is a provider of cloud-based contact center solutions. The Company operates in two segments: Software and Telecom. The Software segment includes all monthly recurring revenue related to the delivery of its inContact portfolio of software applications plus the associated professional services and setup fees related to the software services product features. The Telecom segment includes all voice and data long distance services provided to customers. The inContact portfolio includes automatic call distribution (ACD) with skills-based routing, interactive voice response (IVR) with speech recognition, computer telephony integration (CTI) capabilities, reporting, workforce optimization, e-learning, contact center agent hiring and customer feedback measurement tools. ... (Source: SEC reports)
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SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact (Nasdaq:NICE) today announced that CogniCor Technologies
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joined the DEVone development program and has products available on CXexchange,
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joined the DEVone development program and has products available on CXexchange,
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SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact (Nasdaq:NICE) – today announced that Inbenta has
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